Shipping fees will not be refunded.Ĭan I return an item that is marked final sale? “Final Sale” and other non-returnable items may not be returned or exchanged. Please note: Your refund will only reflect the amount you paid after any promotions or discounts. When will I receive my refund? Upon receipt, your refund will be processed to your original payment method and can take 7-10 business days to post depending on the speed of your bank or payment method. Please note, if your package was damaged in transit and you had Green Shipping Protection on your order you can file a claim directly on their website at
Please provide us with your order number and photos of any damage so we can help you. If you receive a damaged item or wrong item you must notify us with 24 hours of delivery at. You can mail your shipment with tracking to: Please note that Bohemian Mama will not be responsible for goods lost in shipment. We take credit card scams very seriously and we will do our best to avoid any inconvenience to our customers, please email us with your concerns.Īt this time we cannot provide a shipping label for international returns, so we have waived the $7.95 handling fee! Please include your order number inside of the package along with your email address. We strongly recommend that you contact us before simply filing a charge-back, this may help avoid ruining your credit. Our collection agency will start billing you if they are not paid within 30 days and your information will be reported to the Credit Bureau Agency. You will automatically be put into collection if we receive a charge-back for products we shipped to your shipping address. You will be able to SHOP NOW with your credit to purchase the item of your choosing or choose a store credit that you can use for a future purchase.Īny credit card charge-backs will be handled by our collection agency. If you wish to exchange an item, please click the process a return link to process a return for the item that did not work for you.
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ANY full priced products, not from an excluded brand, using any promotion code with discounts over 10% are returnable for store credit only.Please note a return ship fee of $15.00 will be deducted from your store credit refund on hats. Please make sure to check our size guide prior to making your purchase. Lack of Color and Gigi Pip Hats- Due to the high demand and shipping costs related to our hat collections, any hats purchased are returnable for store credit only.Preloved: Did you miss the return window but want to earn cash or credit for your merchandise? You can now buy and sell Bohemian Mama from your peers! Learn more at To Process a Return or Exchange click here We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage that has not been reported. Items that require a bulk ship charge may require additional shipping and handling fees subtracted from the refund.
A $7.95 shipping and handling fee will be deducted from the return. Don't love it? We'll gladly accept your eligible items within 30 days of purchase for refund or store credit, provided that your item is unworn, unused, and still has its original tags attached.
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